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Delivery-date: Wed, 22 Oct 2025 23:06:38 +0700
From: "Roosevelt D. Lyons" <roosevelt@lyonsshare.org>
To: stallings@delasallecenter.org
Message-ID: <7472e1c899fb4297886bcb0f9013f85c@lyonsshare.org>
Date: Wed, 22 Oct 2025 16:05:28 +0000
Subject: Navigating Conflict: An Opportunity for Growth
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<https://www=2Elyonsshare=2Eorg/?ss_source=3Dsscampaigns&ss_campaign_id=
=3D68f7e296874cba5889fb4514&ss_email_id=3D68f9001e5fcd791b5d4ece2c&ss_c=
ampaign_name=3DNavigating+Conflict%3A+An+Opportunity+for+Growth&ss_camp=
aign_sent_date=3D2025-10-22T16%3A05%3A28Z> Navigating Conflict: An Oppo=
rtunity for Growth What=E2=80=99s the one thing that most people want t=
o avoid but can=E2=80=99t ever get away from? Conflict! Conflict at wor=
k isn=E2=80=99t a sign of dysfunction=E2=80=94it=E2=80=99s a sign of pe=
ople caring enough to bring their perspectives forward=2E The real ques=
tion isn=E2=80=99t if conflict will happen, but how we handle it when i=
t does=2E Organizations that normalize healthy conflict build psycholog=
ical safety, resilience, and innovation=2E Conflict isn=E2=80=99t a pro=
blem to avoid=E2=80=94it=E2=80=99s an opportunity to grow=2E Helping in=
dividuals and organizations understand how they show up when conflict a=
rises is the first step to turning conflict into collaboration and tens=
ion into transformation=2E There isn=E2=80=99t one =E2=80=98right=E2=80=
=99 way to handle conflict=2E In fact, research shows there are five co=
mmon conflict styles=E2=80=94and each can be effective in the right sit=
uation=2E Sometimes you need to stand your ground=2E Sometimes you need=
 to co-create solutions=2E Neither is =E2=80=98good=E2=80=99 or =E2=80=98=
bad=E2=80=99=E2=80=94the key is knowing when to use which=2E Other time=
s, the best way forward is taking a pause or putting the relationship f=
irst=2E Every style has value=2E Healthy conflict means choosing the ri=
ght conflict style for the situation=2E For example, how should your co=
nflict style adapt when you have a tight deadline versus when you want =
to preserve a long-term partnership? We can help you learn to match you=
r style to the situation for more effective results=2E Exciting News: L=
yons Share Now Offers Conflict Management Assessment and Facilitation! =
We=E2=80=99re thrilled to announce that Lyons Share now offers administ=
ration of the Thomas-Kilmann Instrument (TKI) at both the individual an=
d organizational level=2E Megan Buck is now Thomas Kilmann certified an=
d is eager to share insights with your organization using scientificall=
y proven assessment instruments and conflict resolution training for in=
dividuals, work groups, and organizations=2E Thomas Kilmann Conflict-Mo=
de Instrument (TKI): The TKI allows individuals to discover whether the=
y might be overusing or underusing one or more of the five conflict-han=
dling modes so they can improve how they manage conflict in the future=2E=
 After completing the TKI assessment, every team member will receive a =
personalized report that uncovers the particular obstacles to effective=
 conflict management along with recommended remedies for improving how =
we show up during conflict=2E When the entire team takes the TKI, we pr=
ovide a TKI Team Report that assesses the group as a whole=2E Examining=
 collective conflict-handling behavior can help teams identify their un=
ique challenges in addressing conflicts and apply practical strategies =
for significantly increasing both individual and organizational perform=
ance=2E Message us today to learn how your team can transform conflict =
into growth! Contact Us  <mailto:roosevelt@lyonsshare=2Eorg?subject=3DT=
homas%20Kilmann%20Conflict-Mode%20Instrument&cc=3Dmegan%40lyonsshare=2E=
org> =F0=9D=97=95=F0=9D=97=BC=F0=9D=97=BC=F0=9D=97=B8 =F0=9D=97=A5=F0=9D=
=97=B2=F0=9D=97=B0: The Five Dysfunctions of a Team by Patrick Lencioni=
 If =F0=9D=97=B0=F0=9D=97=BC=F0=9D=97=BB=F0=9D=97=B3=F0=9D=97=B9=F0=9D=97=
=B6=F0=9D=97=B0=F0=9D=98=81 is showing up in your team=E2=80=94or worse=
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down the invisible barriers that hold teams back, starting with the roo=
t cause of most team dysfunction: an absence of trust=2E From there, it=
=E2=80=99s a domino effect=E2=80=94fear of conflict, lack of commitment=
, accountability gaps, and missed results=2E What I love about this boo=
k: =F0=9F=94=B9 It makes conflict feel =F0=9D=97=B0=F0=9D=97=BF=F0=9D=97=
=B6=F0=9D=98=81=F0=9D=97=B6=F0=9D=97=B0=F0=9D=97=AE=F0=9D=97=B9, not co=
nfrontational =F0=9F=94=B9 It names the real reasons teams struggle =F0=
=9F=94=B9 It=E2=80=99s short, practical, and deeply relatable Whether y=
ou lead a team or work inside one, this book is a solid mirror for unde=
rstanding where breakdowns are really coming from=2E Leadership isn=E2=80=
=99t about avoiding conflict=E2=80=94it=E2=80=99s about learning to wal=
k through it with trust=2E Add this one to your shelf=2E Contact Us  <m=
ailto:roosevelt@lyonsshare=2Eorg?subject=3DFacilitation%20Enquiry&cc=3D=
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sscampaigns&ss_campaign_id=3D68f7e296874cba5889fb4514&ss_email_id=3D68f=
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rtunity+for+Growth&ss_campaign_sent_date=3D2025-10-22T16%3A05%3A28Z>  <=
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://www=2Elinkedin=2Ecom/company/lyons-share/>  <mailto:roosevelt@lyonss=
hare=2Eorg> Lyons Share LLC, 2000 E=2E 60th Ter=2E, Kansas City, United=
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                      <td align=3D"left" valign=3D"middle" class=3D"sec=
tion-image-cell section-content-cell section-hoverable-image" data-aspe=
ct=3D"ORIGINAL" style=3D"padding:0;"><img class=3D"section-scaleable-im=
age" src=3D"https://images=2Esquarespace-cdn=2Ecom/content/v1/6670945fd=
e3b134b65bae5ff/1761147690498-Q7UK70V190WVZW1P63KL/unsplash-image-jKvmj=
ImY9bE=2Ejpg?format=3D750w" width=3D"594" alt=3D"" style=3D"font-size:=2E=
7501875468867217em;display:block;border:0;text-decoration:none;line-hei=
ght:0;background-color:transparent;font-weight:normal;height:auto;width=
:100%;max-width:100%;font-family:'Segoe UI', Candara, 'Bitstream Vera S=
ans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;"></td>
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eight=3D"44"></td>
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              <div id=3D"text-text-section-2">
               <table role=3D"presentation" width=3D"100%" cellpadding=3D=
"0" cellspacing=3D"0" border=3D"0" bgcolor=3D"transparent" class=3D"tex=
t-section section-content">
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                  <td valign=3D"top" class=3D"section-text-area section=
-content-cell padding-mobile-both" style=3D"padding-top:8px;padding-rig=
ht:66px;padding-bottom:8px;padding-left:66px;color:#fff;background-colo=
r:transparent;"><p style=3D"color:inherit;font-size:1em;line-height:1=2E=
618em;margin:0 0 1=2E25em 0;font-weight:normal;margin-top:0;font-family=
:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet =
MS', Verdana, sans-serif;letter-spacing:-=2E01em;text-align:center;" cl=
ass=3D""><strong>Navigating Conflict: An Opportunity for Growth</strong=
></p><p class=3D"" style=3D"color:inherit;font-size:1em;line-height:1=2E=
618em;margin:0 0 1=2E25em 0;font-weight:normal;font-family:'Segoe UI', =
Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana,=
 sans-serif;letter-spacing:-=2E01em;">What=E2=80=99s the one thing that=
 most people want to avoid but can=E2=80=99t ever get away from?&nbsp;<=
/p><p style=3D"color:inherit;font-size:1em;margin:0 0 1=2E25em 0;font-w=
eight:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'D=
ejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-=2E01e=
m;text-align:center;line-height:1=2E38;margin-top:12pt;margin-bottom:12=
pt;" class=3D""><strong>Conflict!</strong></p><p style=3D"color:inherit=
;font-size:1em;margin:0 0 1=2E25em 0;font-weight:normal;font-family:'Se=
goe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS',=
 Verdana, sans-serif;letter-spacing:-=2E01em;line-height:1=2E38;margin-=
top:12pt;margin-bottom:12pt;" class=3D"">Conflict at work isn=E2=80=99t=
 a sign of dysfunction=E2=80=94it=E2=80=99s a sign of people caring eno=
ugh to bring their perspectives forward=2E The real question isn=E2=80=99=
t <em>if </em>conflict will happen, but <em>how</em> we handle it when =
it does=2E Organizations that normalize healthy conflict build psycholo=
gical safety, resilience, and innovation=2E Conflict isn=E2=80=99t a pr=
oblem to avoid=E2=80=94it=E2=80=99s an opportunity to grow=2E Helping i=
ndividuals and organizations understand how they show up when conflict =
arises is the first step to turning conflict into collaboration and ten=
sion into transformation=2E</p><p style=3D"color:inherit;font-size:1em;=
margin:0 0 1=2E25em 0;font-weight:normal;font-family:'Segoe UI', Candar=
a, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-=
serif;letter-spacing:-=2E01em;line-height:1=2E38;margin-top:12pt;margin=
-bottom:12pt;" class=3D"">There isn=E2=80=99t one =E2=80=98right=E2=80=99=
 way to handle conflict=2E In fact, research shows there are five commo=
n conflict styles=E2=80=94and each can be effective in the right situat=
ion=2E Sometimes you need to stand your ground=2E Sometimes you need to=
 co-create solutions=2E Neither is =E2=80=98good=E2=80=99 or =E2=80=98b=
ad=E2=80=99=E2=80=94the key is knowing when to use which=2E Other times=
, the best way forward is taking a pause or putting the relationship fi=
rst=2E Every style has value=2E Healthy conflict means choosing the rig=
ht conflict style for the situation=2E For example, how should your con=
flict style adapt when you have a tight deadline versus when you want t=
o preserve a long-term partnership? We can help you learn to match your=
 style to the situation for more effective results=2E</p><p class=3D"" =
style=3D"color:inherit;font-size:1em;line-height:1=2E618em;margin:0 0 1=
=2E25em 0;font-weight:normal;height:1=2E618em;margin-bottom:0;font-fami=
ly:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuche=
t MS', Verdana, sans-serif;letter-spacing:-=2E01em;"></p></td>
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              <div id=3D"line-line-section-3">
               <table role=3D"presentation" width=3D"100%" cellpadding=3D=
"0" cellspacing=3D"0" border=3D"0" bgcolor=3D"transparent" class=3D"lin=
e-section section-content">
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                 <tr>
                  <td align=3D"center" valign=3D"middle" width=3D"100%"=
>
                   <table role=3D"presentation" width=3D"100%" cellpadd=
ing=3D"0" cellspacing=3D"0" border=3D"0" class=3D"line-section-table se=
ction-content" style=3D"width:75%;min-width:75%;">
                    <tbody>
                     <tr>
                      <td align=3D"center" valign=3D"middle" class=3D"s=
ection-content-cell" width=3D"100%" style=3D"padding-top:22px;padding-r=
ight:0;padding-bottom:22px;padding-left:0;">
                       <div class=3D"basic-line" data-line=3D"solid" st=
yle=3D"background:none;font-size:0;margin:0;line-height:0;height:0;widt=
h:100%;border-style:solid none;border-width:1px 0 0px;border-color:#fff=
;">
                        &nbsp;
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ction section-content">
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                  <td valign=3D"top" class=3D"section-text-area section=
-content-cell padding-mobile-both" style=3D"padding-top:44px;padding-ri=
ght:44px;padding-bottom:44px;padding-left:44px;color:#fff;background-co=
lor:#1c1c1c;"><p style=3D"color:inherit;font-size:1em;margin:0 0 1=2E25=
em 0;font-weight:normal;margin-bottom:0;font-family:'Segoe UI', Candara=
, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-s=
erif;letter-spacing:-=2E01em;text-align:center;line-height:1=2E2208;mar=
gin-top:0px;" class=3D""><strong>Exciting News: Lyons Share Now Offers =
Conflict Management Assessment and Facilitation!</strong></p></td>
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                      <td align=3D"left" valign=3D"middle" class=3D"sec=
tion-image-cell section-content-cell section-hoverable-image" data-aspe=
ct=3D"ORIGINAL" style=3D"padding:0;"><img class=3D"section-scaleable-im=
age" src=3D"https://images=2Esquarespace-cdn=2Ecom/content/6670945fde3b=
134b65bae5ff/3d86537b-7537-4af7-b2a0-9075e7f70d99/OIP+%283%29=2Ejpg?con=
tent-type=3Dimage%2Fjpeg&amp;format=3D750w" width=3D"594" alt=3D"" styl=
e=3D"font-size:=2E7501875468867217em;display:block;border:0;text-decora=
tion:none;line-height:0;background-color:transparent;font-weight:normal=
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rif;"></td>
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t-section section-content">
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                  <td valign=3D"top" class=3D"section-text-area section=
-content-cell padding-mobile-both" style=3D"padding-top:44px;padding-ri=
ght:88px;padding-bottom:22px;padding-left:44px;color:#fff;background-co=
lor:transparent;"><p class=3D"" style=3D"color:inherit;font-size:1em;li=
ne-height:1=2E618em;margin:0 0 1=2E25em 0;font-weight:normal;margin-top=
:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans=
', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-=2E01em;">We=E2=80=
=99re thrilled to announce that Lyons Share now offers administration o=
f the Thomas-Kilmann Instrument (TKI) at both the individual and organi=
zational level=2E Megan Buck is now Thomas Kilmann certified and is eag=
er to share insights with your organization using scientifically proven=
 assessment instruments and conflict resolution training for individual=
s, work groups, and organizations=2E</p>
                   <ul data-rte-list=3D"default" style=3D"padding-left:=
25px;">
                    <li style=3D"font-weight:normal;margin-top:0px;marg=
in-bottom:0px;margin-left:15px;font-family:'Segoe UI', Candara, 'Bitstr=
eam Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;"><p=
 style=3D"color:inherit;font-size:1em;margin:0 0 1=2E25em 0;font-weight=
:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu=
 Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-=2E01em;lin=
e-height:1=2E38;margin-top:12pt;margin-bottom:0pt;" class=3D""><strong>=
Thomas Kilmann Conflict-Mode Instrument (TKI):</strong> The TKI allows =
individuals to discover whether they might be overusing or underusing o=
ne or more of the five conflict-handling modes so they can improve how =
they manage conflict in the future=2E After completing the TKI assessme=
nt, every team member will receive a personalized report that uncovers =
the particular obstacles to effective conflict management along with re=
commended remedies for improving how we show up during conflict=2E</p><=
/li>
                    <li style=3D"font-weight:normal;margin-top:0px;marg=
in-bottom:0px;margin-left:15px;font-family:'Segoe UI', Candara, 'Bitstr=
eam Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;"><p=
 style=3D"color:inherit;font-size:1em;margin:0 0 1=2E25em 0;font-weight=
:normal;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu=
 Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-=2E01em;lin=
e-height:1=2E38;margin-top:0pt;margin-bottom:12pt;" class=3D"">When the=
 entire team takes the TKI, we provide a <strong>TKI Team Report</stron=
g> that assesses the group as a whole=2E Examining collective conflict-=
handling behavior can help teams identify their unique challenges in ad=
dressing conflicts and apply practical strategies for significantly inc=
reasing both individual and organizational performance=2E</p></li>
                   </ul><p style=3D"color:inherit;font-size:1em;margin:=
0 0 1=2E25em 0;font-weight:normal;font-family:'Segoe UI', Candara, 'Bit=
stream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;l=
etter-spacing:-=2E01em;line-height:1=2E38;margin-top:12pt;margin-bottom=
:12pt;" class=3D""><strong>Message us today to learn how your team can =
transform conflict into growth!</strong></p><p class=3D"" style=3D"colo=
r:inherit;font-size:1em;line-height:1=2E618em;margin:0 0 1=2E25em 0;fon=
t-weight:normal;margin-bottom:0;font-family:'Segoe UI', Candara, 'Bitst=
ream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;let=
ter-spacing:-=2E01em;"><br></p></td>
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href=3D"mailto:roosevelt@lyonsshare=2Eorg?subject=3DThomas%20Kilmann%20=
Conflict-Mode%20Instrument&amp;cc=3Dmegan%40lyonsshare=2Eorg" class=3D"=
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ction-content" style=3D"width:75%;min-width:75%;">
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ection-content-cell" width=3D"100%" style=3D"padding-top:2px;padding-ri=
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ft" width=3D"88"></td>
                      <td align=3D"left" valign=3D"middle" class=3D"sec=
tion-image-cell section-content-cell section-hoverable-image" data-aspe=
ct=3D"ORIGINAL" style=3D"padding:0;"><img class=3D"section-scaleable-im=
age" src=3D"https://images=2Esquarespace-cdn=2Ecom/content/6670945fde3b=
134b65bae5ff/6fe2394a-7ca9-4318-b5c9-301a4f9bb7e0/OIP+%282%29=2Ejpg?con=
tent-type=3Dimage%2Fjpeg&amp;format=3D750w" width=3D"594" alt=3D"" styl=
e=3D"font-size:=2E7501875468867217em;display:block;border:0;text-decora=
tion:none;line-height:0;background-color:transparent;font-weight:normal=
;height:auto;width:100%;max-width:100%;font-family:'Segoe UI', Candara,=
 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-se=
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ght" width=3D"88"></td>
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              <div id=3D"text-text-section-11">
               <table role=3D"presentation" width=3D"100%" cellpadding=3D=
"0" cellspacing=3D"0" border=3D"0" bgcolor=3D"transparent" class=3D"tex=
t-section section-content">
                <tbody>
                 <tr>
                  <td valign=3D"top" class=3D"section-text-area section=
-content-cell padding-mobile-both" style=3D"padding-top:44px;padding-ri=
ght:88px;padding-bottom:22px;padding-left:44px;color:#fff;background-co=
lor:transparent;"><p class=3D"" style=3D"color:inherit;font-size:1em;li=
ne-height:1=2E618em;margin:0 0 1=2E25em 0;font-weight:normal;margin-top=
:0;font-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans=
', 'Trebuchet MS', Verdana, sans-serif;letter-spacing:-=2E01em;">=F0=9D=
=97=95=F0=9D=97=BC=F0=9D=97=BC=F0=9D=97=B8 =F0=9D=97=A5=F0=9D=97=B2=F0=9D=
=97=B0: <em>The Five Dysfunctions of a Team</em> by Patrick Lencioni</p=
><p class=3D"" style=3D"color:inherit;font-size:1em;line-height:1=2E618=
em;margin:0 0 1=2E25em 0;font-weight:normal;font-family:'Segoe UI', Can=
dara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sa=
ns-serif;letter-spacing:-=2E01em;">If =F0=9D=97=B0=F0=9D=97=BC=F0=9D=97=
=BB=F0=9D=97=B3=F0=9D=97=B9=F0=9D=97=B6=F0=9D=97=B0=F0=9D=98=81 is show=
ing up in your team=E2=80=94or worse, not showing up at all=E2=80=94thi=
s is a must-read=2E</p><p class=3D"" style=3D"color:inherit;font-size:1=
em;line-height:1=2E618em;margin:0 0 1=2E25em 0;font-weight:normal;font-=
family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Treb=
uchet MS', Verdana, sans-serif;letter-spacing:-=2E01em;">Lencioni break=
s down the invisible barriers that hold teams back, starting with the r=
oot cause of most team dysfunction: <em>an absence of trust=2E</em></p>=
<p class=3D"" style=3D"color:inherit;font-size:1em;line-height:1=2E618e=
m;margin:0 0 1=2E25em 0;font-weight:normal;font-family:'Segoe UI', Cand=
ara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, san=
s-serif;letter-spacing:-=2E01em;">From there, it=E2=80=99s a domino eff=
ect=E2=80=94fear of conflict, lack of commitment, accountability gaps, =
and missed results=2E</p><p class=3D"" style=3D"color:inherit;font-size=
:1em;line-height:1=2E618em;margin:0 0 1=2E25em 0;font-weight:normal;fon=
t-family:'Segoe UI', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Tr=
ebuchet MS', Verdana, sans-serif;letter-spacing:-=2E01em;">What I love =
about this book: =F0=9F=94=B9 It makes conflict feel =F0=9D=97=B0=F0=9D=
=97=BF=F0=9D=97=B6=F0=9D=98=81=F0=9D=97=B6=F0=9D=97=B0=F0=9D=97=AE=F0=9D=
=97=B9, not confrontational =F0=9F=94=B9 It names the real reasons team=
s struggle =F0=9F=94=B9 It=E2=80=99s short, practical, and deeply relat=
able</p><p class=3D"" style=3D"color:inherit;font-size:1em;line-height:=
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I', Candara, 'Bitstream Vera Sans', 'DejaVu Sans', 'Trebuchet MS', Verd=
ana, sans-serif;letter-spacing:-=2E01em;">Whether you lead a team or wo=
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a Sans', 'DejaVu Sans', 'Trebuchet MS', Verdana, sans-serif;letter-spac=
ing:-=2E01em;"><em>Leadership isn=E2=80=99t about avoiding conflict=E2=80=
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